Home Delivery Services

New Age offers White Glove Delivery Service to remain competitive in the home theater market. Standard services include preparation for shipment, appointment scheduling, unpacking, basic set-up, testing, and the removal of packing materials.

This shipping process allows for less handling, quicker transit times, with service averaging 1 to 3 days to major markets, with the average final delivery only taking 3 to 5 days from the time it was picked up. Delivery is scheduled while product is in transit to ensure faster deliveries, and scheduling times are delivered within an agreed upon date and time to deliver within a 5 hour window.

Other White Glove benefits include:

  • Fully bonded and insured employees within the consumer's home
  • Courteous, professional drivers trained in home delivery
  • 2 person delivery teams ensuring security and damage free service
  • Coordination with install team available upon request

 

EDI Capabilities

Through EDI integration New Age is able to provide a comprehensive in depth view of the national and international supply chains. New Age supports both EDI X12 Standards and XML formats.

EDI capabilities include:

  • Customer Order Transactions
  • Paperless Invoicing
  • Reports
  • Shipment Status and P.O.D.
  • Electronic Funds Transfer
  • Transaction Sets: 110, 204, 210, 214, 820, & 856

 

Next Page: Vendor E-Commerce Services


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